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F.A.Q
How do I track my order?
Shipping Timeframe:
Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 1-2 business days.
For domestic orders, please allow 3-7 business days for standard shipping. If you opt for expedited shipping, you can expect your order to arrive within 1-3 business days.
International shipping times vary and can range from 7-21 business days, depending on the destination and any customs processing times.
Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
If you have any specific concerns about the delivery of your order, feel free to reach out to our customer support team.
What if my order says Info Received?
Once the shipping company receives your package that's when you see this status. It should update within 24 hours to the next process.
How do I contact you?
You can email us at Vistahalifax.contact@gmail.com or use our contact us page. Please include your order number for faster response.
What if I don't like it?
You simply e-mail our customer support and we walk you through the return process. All of our items come with a 30 day guarantee. If you purchased the shipping protection, your returns are free.